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Using your thoska

Find out here how you can protect your thoska from damage and what to do if you lose it.

thoska

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How to look after your thoska

Please pay attention to the following to keep your thoska card working properly for as long as possible:

  • use a protective cover to make sure the card isn't damaged
  • don't bend the card
  • don't expose the card to high temperatures
  • keep the card away from electromagnetic sources
  • keep the surface of the card clean
  • avoid contact between the card and fluids

What to do if you lose your thoska

If you've lost your thoska card, please email the thoska office so that the card can be deactivated. Here is some information on applying for a new thoska card.

    • Request a reissue through MeinFHEcampus under "My Studies --> Student Service --> Applications & Requests".
    • Upload an ID photo for the new card on MeinFHEcampus.
    • Transfer the €20.00 handling fee or pay the amount directly by PayPal or credit card on MeinFHEcampus.
    • You will receive your new thoska by post. Please double-check your contact details on MeinFHEcampus.
    • Professors and staff who wish to have a new thoska card issued should apply on PIP (process portal).

    Please note:

    • The thoska can only be re-issued once all of the necessary documents have been submitted and payment has been received.
    • Re-issue is free of charge for employees of the university (professors, staff etc.).
    • Re-issue is only free of charge for students if they change their name; if it can be proven that the card doesn't work; if the card shows signs of wear and tear; or if the card has been stolen as proven by a corresponding police report.

  • Free use of public transport is only possible with your thoska card.
    A temporary card/certificate cannot be issued.

  • Please email the thoska office if your old card turns up again.

    The thoska can then be reactivated as long as a new card has not been issued in the meantime.

  • If you lose your thoska, you also lose the credit on it. Without the card, the balance is non-refundable.

    The balance can only be reimbursed if your card is found.